Ask a Librarian

Find what you need in our searchable FAQ.

I'm having trouble accessing library resources from off-campus. What can I do?

258 views   |   0   0   |   Last updated on Jul 19, 2017    access remote access

The checklist below includes possible remedies for off-campus access problems for currently enrolled students.  Clear the browser cache. Most commonly used browsers are IE, Safari, Firefox, or Chrome. Each allows the user to "clear current history" or "delete history" in the browser's settings, usually under options or tools. Are cookies enabled? Specific instructions for various browsers can be ... read more

How do I print in the library?

148 views   |   0   0   |   Last updated on Jul 20, 2017    printing

We have two new printers located on the main floor of the library that will allow you to print multiple documents at a time.  The directions are posted on the wall behind the printers.  Here are those directions:   1.    Swipe your ID or use the keyboard function to put in your WebbConnect information.   2.     Press “MENU.”   3.    Select “Release.”   4.    Select the job(s) that you would like t ... read more

How do I search the catalog?

133 views   |   0   0   |   Last updated on Oct 05, 2018    Catalog

Go to the library’s homepage and click on the Search the Catalog link in the More Search Options section under the Bulldog OneSearch search box.   Click on Advanced Search under the search box to set search parameters such as Title, Author, or Keyword For more information on searching the library's catalog, view our Catalog - Locating Books and eBooks video tutorial.

How do I cite Bible Commentaries?

119 views   |   0   0   |   Last updated on Jun 29, 2016    commentaries Bible resources

In addition to using our Citation Guides LibGuide, another good place to find citation examples for the Bible and other biblical resources is

I am a distance student.  How do I request a book?

119 views   |   0   0   |   Last updated on Aug 13, 2018    interlibrary loan distance student

Distance students can request materials to be mailed to their home address through the Interlibrary Loan service. Click the Interlibrary Loan link in the middle of the library's homepage to review instructions and log in.        

How do I search for a specific journal?

104 views   |   0   0   |   Last updated on Oct 05, 2018    journal Catalog

On the Library's home page, click the Journal Titles link in the More Search Options section below the Bulldog OneSearch search box:   Type the journal title in the search box and click on Search.   By clicking on the Full Text Access link, you are given all the options for obtaining articles from this journal in full text.  Databases include years of coverage, including any delays in access.  S ... read more

How do I search Bulldog OneSearch?

99 views   |   0   0   |   Last updated on Aug 17, 2018    Bulldog OneSearch

Use Bulldog OneSearch to search for articles, books, and more on your topic.  For instructions on how to search in Bulldog OneSearch, view the Bulldog OneSearch slideshow tutorials, or video tutorials.

Can I check out books if I'm not a GWU student or employee?

96 views   |   0   0   |   Last updated on Jun 30, 2016    guest check out books

Yes, any member of the general public over sixteen with a valid driver’s license can apply for a Community Patron Card and check out materials after his/her application has been processed and entered into the system.  Borrowers should complete a form at the Circulation Desk, present a driver’s license, and pay a $25 annual fee. (Carolina Theological Library Consortium students may apply for a free ... read more

Can I place an Interlibrary Loan on an eBook?

94 views   |   0   0   |   Last updated on Jul 19, 2017    interlibrary loan ebook

We do not lend or borrow eBooks. For more information on Interlibrary Loans, visit our ILL LibGuide or call Kevin Bridges at 704-406-3050.  

Does the library offer exam proctoring?

94 views   |   0   0   |   Last updated on Jun 29, 2016    proctoring

The GWU library does not offer proctoring services, but other area schools such as Cleveland Community College do.  Visit their Test Proctoring page for more information.

Does the library have textbooks for my classes?

93 views   |   0   0   |   Last updated on Jun 28, 2016    textbooks

No, due to limited resources, we cannot purchase for our collection all textbooks used in GWU courses. The Campus Bookstore sells textbooks for your classes and is available online to order books. It is located in the Tucker Student Center.   Here are some other options for you to try:   Check to see if the textbook is on reserve for your class:  Some professors may put a personal copy of the ... read more

What are check-out periods for library materials?

91 views   |   0   0   |   Last updated on Jul 05, 2016    check out

FACULTY, STAFF, AND STUDENTS: There is no limit to the number of main collection items that can be checked out.   Loan Period Fines Main collection 3 weeks $0.25 per day Circulation Laptop 3 hours $5.00 per hour 3-Day Reserve (2 items) 72 hours $5.00 per day 1-Day Reserve (2 items) 24 hours $5.00 per day 3-Hour Reserve (2 items) 3 hours $0.50 p ... read more

My username and password are not working when I try to access the library databases.  What do I do?

89 views   |   0   1   |   Last updated on Jul 19, 2017    password remote access technology services

Verify that your username and password are correct by going to the WebbConnect login page, and click the "Click here to get username and password" link.   If you encounter an issue with retrieving your username and password please contact Tech Services at 704-406-4647 from 8 am until 5 pm Monday-Friday.  

How do I renew my books?

88 views   |   0   0   |   Last updated on Jun 30, 2016    check out renewal

Items can be renewed by signing in (using the Sign In button in the top right of any online catalog page) with your Gardner-Webb username and password and then choosing My Account or by accessing  Items can also be brought back to the library Circulation Desk to be renewed.   Items checked out from the library can be renewed an unlimited number of ti ... read more

Where do I find Bible Commentaries?

73 views   |   0   0   |   Last updated on Jun 29, 2016    commentaries Bible resources

Most of our Bible Commentaries are located in the BS section of the Reference area on the main floor and must be used in the library.  A few commentaries may be available in the general collection and can be checked out. We also recommend that you use our database called Ministry Matters.  Please check out our video in our Video Tutorials LibGuide and scroll down to the Ministry Matters video. We ... read more

Where can I find citation style guides?

73 views   |   0   0   |   Last updated on Jun 29, 2016    citations tweet

Visit the Citation Guides Libguide for excellent information on the major citation styles used at Gardner-Webb University.     Another great online resource for citation resources is Purdue OWL.   The library houses physical copies of citation manuals on a special shelf in the Reference section on the main floor. These resources must be used in the library.   You can also make an appointment w ... read more

I need help with Microsoft Word formatting

70 views   |   0   0   |   Last updated on Jun 24, 2016    software microsoft word

Word tutorials and videos are available in the Microsoft Office Training Center.

What are the main sections of the Library of Congress Classification?

69 views   |   0   0   |   Last updated on Jun 28, 2016    Library of Congress

Listed below are the letters and titles of the main classes of the Library of Congress Classification. Click on any class to view an outline of its subclasses. The files are also available for downloading in WordPerfect format (noted as WP version) and in Word format (noted as Word version).   A -- GENERAL WORKS - WP version - Word version B -- PHILOSOPHY. PSYCHOLOGY. RELIGION - WP version -  ... read more

I graduated from Gardner-Webb a couple of years ago. Do I have lifetime access to the Library’s resources and databases?

69 views   |   0   0   |   Last updated on Jun 29, 2016    remote access alumni

Your access to electronic resources via the library is limited to the period when you are enrolled or employed at the university.  As an alumnus, you do retain privileges of checking out books as well as using the library’s guest computers.  To check out books, you must obtain a library card.    

There are so many databases! How do I decide which one to use for my topic?

66 views   |   0   0   |   Last updated on Jul 20, 2017    articles

A great place to start is Bulldog One Search.  It allows you to search across all disciplines and limit within the database.  You should use Advanced Search for a more concise search. More information on searching Bulldog OneSearch can be found on the How do I search Bulldog OneSearch? page. You can now limit by full text only, peer reviewed, date range, and more. Here is a great video for limit ... read more

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